Return and Refund Policy

Last updated: June 05, 2024

Thank you for using aimangatranslator.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds. This Return and Refund Policy has been created to clarify our terms regarding refunds and cancellations.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to aimangatranslator.
• Orders mean a request by You to purchase services from Us.
• Service refers to the SaaS (Software as a Service) provided by Us through the Website.
• Website refers to aimangatranslator, accessible from https://aimangatranslator.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your subscription by contacting Us directly. However, please note the following conditions regarding cancellations and refunds:

1.No Unconditional Refunds: We do not offer unconditional refunds. Refund requests must comply with the terms outlined in this policy.
2.Refund Eligibility: You may request a refund within 5 days of your first payment. Refund requests made after this period will not be considered.
3.Service Usage: If You have accessed or used the Service after making a payment, You will not be eligible for a refund, regardless of when the refund request is made.
4.How to Request a Refund or Cancel Subscription: To cancel Your subscription or request a refund, please contact us by:

• Email: [email protected]

In Your request, please include Your order details and the reason for Your refund request. We will process Your request and respond within a reasonable time.

Conditions for Refunds

•Refunds will only be processed if the request is made within the specified 5-day window after the first payment and You have not accessed the Service after the payment.
•We reserve the right to refuse refund requests that do not meet the conditions outlined above.

Returning Goods

Since aimangatranslator is a SaaS service, no physical goods are provided, and there is no need for a return address or return of any physical product.

Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact us:

By email: [email protected]